Policy regarding the processing of personal data of Hart Design Ladies Wears Tailoring & Embroidery


  1. General Statement

1.1. Privacy Policy (hereinafter – the Policy) Hart Design Ladies Wears Tailoring & Embroidery (hereinafter – the Company or HHart) applies to all information that the Company can receive about the User while using the website, services, programs, products or services (hereinafter – the Services ), and in the course of the execution by the Company of any agreements and contracts with the User, including the possibility of sending information, including of an advertising nature (hereinafter referred to as the Use).

1.2. At HHART, accessible from https://www.hh-art.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in HHART. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Privacy Policy Generator.

1.3. The Company assumes that the User initiating the Use deliberately determines his requests and controls the technical parameters of the equipment he uses, and has also read this Policy in full. If the User disagrees with the Policy, the Use should be stopped.


  1. Consent

The use of the Company’s Services, as well as the provision of personal information by the User, means the unconditional consent of the User with this Policy and the conditions for processing his personal information specified therein; in case of disagreement with these conditions, the User must refrain from Use.


  1. Personal information of the User

3.1. Within the framework of this Policy, “User’s personal information” means:

3.1.1. Personal information that the User provides about himself independently when registering (creating an account) or in the process of participating in the Use, including but not limited to:

  • Full name (surname, name, patronymic);
  • E-mail address;
  • ID or passport number;
  • Landline (mobile) phone number;
  • Mailing address;
  • Payment details (credit / debit card number, bank account number, etc.);
  • Username (login) and password;
  • Age (date of birth), etc.

3.1.2. Data that is automatically transmitted as a result of the User’s Use using the software installed on the User’s device, including the IP address, cookie data, information about the User’s browser (or other program through which the Use is accessed), technical characteristics of the equipment and software used by the User, the date and time of access, the addresses of the requested pages and other similar information.

3.1.3. Other information about the User, the possibility of obtaining which is technically determined.

3.2. The Company does not verify the accuracy of the personal information provided by the User, and is unable to assess his legal capacity. However, the Company and the User assume that the User provides reliable and sufficient personal information and keeps this information up to date.


  1. Purposes of processing the User’s personal information

4.1. The Company collects and stores only that personal information that is necessary to provide / receive the Use, except for cases when the legislation provides for the mandatory storage of personal information for a period specified by law.

4.2. The User’s personal information is processed for the following purposes:

4.2.1. Identification of the party within the framework of the Use, agreements and contracts with the Company;

4.2.2. Providing the User with the possibility of personalized Use and the execution of agreements and contracts;

4.2.3. Communication with the User, including sending notifications, requests and information regarding the Use, execution of agreements and contracts, as well as processing requests and applications from the User, including possible mailings of an informational nature;

4.2.4. Direction through telecommunication networks, including through the use of telephone, facsimile, mobile radiotelephone communication (e-mail, telephone, etc.) in order to carry out mailings of an advertising and informational nature containing information about new collections, upcoming and current promotions, and other events of the Company … The user has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing the Company in any way convenient for the user;

4.2.5. Improvement of the quality of Use, convenience, development of new features and options for Use;

4.2.6. Targeting advertising materials;

4.2.7. Conducting statistical and other studies based on anonymized data. Provide, operate, and maintain our website; Improve, personalize, and expand our website; Understand and analyze how you use our website; Develop new products, services, features, and functionality;

  • Find and prevent fraud.
  1. Conditions for the processing of the User’s personal information and its transfer to third parties

5.1. With regard to the User’s personal information, its confidentiality is preserved, except in cases of voluntary provision by the User of information about himself for general access to an unlimited number of persons. When using certain Usage options, the User agrees that a certain part of his personal information becomes publicly available.

5.2. The Company has the right to transfer the User’s personal information to third parties in the following cases:

5.2.1. The user has consented to such actions;

5.2.2. The transfer is necessary for the User to use a certain type of Use options or to fulfill a certain agreement or contract with the User;

5.2.3. When the User uses the services and services of companies that provide services of a financial nature;

5.2.4. The transfer is provided for by United Arab Emirates or other applicable law within the framework of the procedure established by law;

5.2.5. Such a transfer occurs as part of the sale or other transfer of business (in whole or in part), while all obligations to comply with the terms of this Policy in relation to the personal information received by him are transferred to the acquirer;

5.2.6. In order to ensure the possibility of protecting the rights and legitimate interests of the Company or third parties in cases where the User violates the provisions of the current legislation of the United Arab Emirates in this area, or documents containing the conditions for using specific Use options, as well as this document.

5.2.7. As a result of the processing of the User’s personal information through its depersonalization, anonymized statistical data can be obtained, which are transferred to a third party for research, performance of work or provision of services on behalf of the Company.

5.3. When processing personal data of Users, the Company is guided by the Law of the United Arab Emirates “On Personal Data”.


  1. Modification and deletion of personal information. Mandatory data storage

6.1. The user can change (update, supplement) the personal information provided by him or a part of it at any time.

6.2. The user can also delete the personal information provided by him within a certain account.

6.3. The rights provided for in paragraphs. 5.1. and 5.2. of this Policy may be limited in accordance with the requirements of the law. In particular, such restrictions may stipulate the obligation of the Company to save the information changed or deleted by the User for the period established by law, and transfer such information in accordance with the legally established procedure to a state body.


  1. Processing of personal information using cookies and counters

7.1. Cookies available on the User’s equipment for any reason can be used by the Company to provide the User with personalized use options, to target / send information / advertisements that are shown to the User for statistical and research purposes, as well as to improve the Usage options.

7.2. The User understands that the equipment and software used for Use may have the function of prohibiting operations with cookies (for any sites or for certain sites), as well as deleting previously received cookies.

7.3. The Company has the right to establish that the provision of certain Use options is possible only provided that the acceptance and receipt of cookies is permitted by the User.

7.4. The structure of the cookie, its content and technical parameters are determined at the discretion of the Company and may be changed without prior notice to the User.

7.5. Counters placed by the Company during Use can be used to analyze the User’s cookies, to collect and process statistical information and for other purposes. The technical parameters of the meters are determined by the Company and can be changed without prior notice to the User.


  1. Measures used to protect the personal information of the User

8.1. The Company takes the necessary and sufficient organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties with it.

8.2. The Company uses information from the User’s profile (login and password) to authorize access to the Use. The User is responsible for the safety of this information (login and password). Any actions performed with its use are considered by the Company to have been committed by the User. Transfer of own login and password by the User to third parties is prohibited.

If the User has become aware of the login and password of another user, as well as other confidential information about the latter, he is obliged to notify the Company about this and not use the specified information that has become known to him.

8.3. The User’s access to the Use may cause access to the Internet resources of third parties and the download from them of program code and / or graphic objects (including those invisible when displaying Internet pages by the browser) used for advertising purposes and for the purpose of collecting statistics. The owners of the named resources have the technical ability to collect information about the User and independently determine the conditions for its use.

By configuring the software, the User has the ability to block requests for graphic images hosted on third-party servers, but this may lead to a loss of readability and the appearance of errors when displaying resources.

When users move from the pages of the Company’s Use to the pages of Internet resources of third parties, the User independently determines the limits of using information about them within the framework of the conditions and rules determined by the owners of the respective Internet resources.

8.4. Ensuring the security of the User’s personal data is achieved by monitoring to identify threats to the security of personal data during their processing; the application of organizational and technical measures to ensure the security of personal data during their processing; by assessing the effectiveness of measures taken to ensure the security of personal data; by detecting facts of unauthorized access to Personal Data and taking measures to eliminate them; by establishing rules for accessing personal data; by monitoring the measures taken to ensure the security of personal data.

8.5. HHart does not share the personal information of its users with any unaffiliated third parties for their promotional purposes. However, we use a third party payment processor and a third party shipping agent to ensure the payment and delivery of your purchased products. We may use other third parties for other services from time to time. These third parties have no authority to use your personal information for their own promotional purposes. These third parties will only have limited access to your personal information in order to help complete transactions.


8.6  HHart utilizes some of the most advanced technology available today for Internet security purposes. When you access our checkout using industry standard technology, your information is protected with both server authentication and data encryption, ensuring that your data is safe, secure, and available only to HHart. Although HHart uses industry standard best practices to protect your Personal Information, WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE.  Therefore, we cannot and do not guarantee, and you should not expect, that your Personal Information or private communications will always remain private.  Notwithstanding this, as a matter of policy, we never sell or rent any Personal Information about you to any third party. In the event there is a breach of security, or we are made aware that your personal information could be jeopardized, we will take all necessary measures to communicate these issues to you so that you can take steps to protect yourself.


  1. Changes to the Privacy Policy. Applicable legislation

9.1. The society has the right to make changes to this Privacy Policy.

9.2. This Policy and the relationship between the User and the Company arising in connection with the application of the Privacy Policy is subject to the law of the United Arab Emirates.


  1. Feedback. Rights and obligations of the parties.

10.1. All suggestions or questions regarding this Policy, the User has the right to send to the Support Service of the Company at the address: Dubai, Jumeirah 1, Jumeirah Center, office no.: 5 or by phone + 971547944997 and e-mail  hala@hh-art.com.

10.2. The Site user has the rights determined by the provisions of the current legislation of the United Arab Emirates.

10.3. When visiting the Company’s Internet resources and using the User is obliged to: comply with the provisions of the current legislation of the United Arab Emirates and this document; reimburse losses incurred by the Company, other Users or third parties as a result of violation of the Policy or the legislation of the United Arab Emirates; comply with the provisions of the documents governing the Use, as well as the legislation of the United Arab Emirates; familiarize yourself with all information of a legal nature posted on the Site or available on it through links.

10.4. During Use, the User is prohibited from: publishing and distributing any information that:

  • contains threats, discredits, offends, denigrates honor and dignity or business reputation, or violates the privacy of other Site Users or third parties;
  • violates the rights of minors;
  • is obscene, contains obscene language, contains pornographic images and texts or scenes of a sexual nature involving minors;
  • contains scenes of violence or inhuman treatment of animals;
  • contains a description of the means and methods of suicide, any incitement to commit it;
  • promotes and / or contributes to the incitement of racial, religious, ethnic hatred or enmity, promotes fascism or the ideology of racial superiority;
  • contains extremist materials;
  • promotes criminal activity or contains advice, instructions or guidelines for committing criminal acts;
  • contains information of limited access, including, but not limited to, state and commercial secrets, information about the private life of third parties;
  • contains advertisements or describes the attractiveness of drug use, information about the distribution of drugs, recipes for their manufacture and advice on drug use;
  • is fraudulent;
  • violates the rights of third parties to the results of intellectual activity;
  • violates the rights of subjects of personal data;
  • violates other rights and interests of citizens and legal entities or the requirements of the legislation of the United Arab Emirates.

10.5. The user is prohibited from:

  • carry out mass mailing of messages;
  • use the software and take actions aimed at disrupting the normal functioning of the technical capabilities and equipment of the Company;
  • publish and distribute on the Site or otherwise use viruses, Trojans and other malicious programs;
  • place commercial and political advertisements on the Site;
  • carry out other actions that may harm the Company, third parties, Users

 11. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You has the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You has the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You has the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights.


12. Minimum age

We remind you that we do not collect, directly or indirectly, personal data from persons under the age of 13, without prejudice to any local law setting a different minimum age. We therefore ask you not to provide us with personal data of persons who do not meet this requirement.


13.Other conditions

13.1.The law of the United Arab Emirates applies to the relationship between the Buyer, site visitors and the Seller.